HOARDER CLEANING and Clearance SERVICES IN KENT, SUrrey & UK

Our team at ATG, we know how overwhelming a hoarded home can feel, both for the person living there and for those trying to help.

Hoarding is not about mess or clutter. It is a recognised mental health condition that can develop through trauma, anxiety or emotional attachment. 

For more information and help relating to hoarding is available via the NHS website. 

We know asking for help is never easy, and we approach every situation with kindness, patience and complete respect.

Our team work with sensitivity and care, never judgement.

We take the time to listen, to understand, and to make the process as calm and supportive as possible.

Whether we are helping a family, a landlord or a support service, our goal is always the same to restore safety, dignity and comfort.

Every situation is different. We can help with light decluttering, deep cleaning or full property clearances, including disinfection, odour control and waste removal. 

We will also make the property safe for trades and repair work to take place, allowing essential maintenance to continue safely and efficiently. 

Hoarded  homes and properties can often lead to unsafe or unsanitary conditions.

Our specialist technicians use professional products and proven processes to remove contamination, clean thoroughly and create a safe, fresh and healthy living environment once again.

We are here to lift the burden and help make the home feel peaceful, comfortable and manageable again.

If you or someone you care for is struggling, please reach out.

Our team at ATG are compassionate, discreet and ready to help at a pace that feels right for you. 

The first step is a no pressure, gentle chat with one of our friendly team and to arrange a visit. Visiting and having a brief but vital look at the property and hoard is important so that we fully understand your needs and the work required.

• There may be items which you would wish to keep, these can be discussed and a plan made to label the items, move them to a separate room or to remove them from the home temporarily whilst the clearance takes place.
• Next we consider the clearance of hoarded items before disinfection and cleaning of the property.
• Depending on the quantity of items to be removed from the property, we may recommend the use of a skip, or a van. 
• We would also discuss the destination of the items you do not wish to keep - depending on your desire, some can be sold or donated to charity for onward sale - this would all be discussed with you prior to any work taking place. 

Our team always maintain a clear communication with the client and this is very important throughout the process. This is your home, or a family members, and therefore working with you is equally as important.

No matter the size or condition of your property, our experienced teams are ready to help. Whether you’re in Surrey or Sussex, we can help return your hoarded home to its previous condition with our trusted and hassle-free services. 

Whilst hoarding may start as a harmless collection of seemingly valuable items, it can quickly get out of hand.

Hoarding becomes a problem when the ability to maintain a normal lifestyle within your home is impacted.

Exits maya be blocked

Walkways become narrow

Electrical outlets become overloaded and hazardous

Facilities such as your kitchen or bathroom become unhygienic or difficult to access and use

Pests begin to appear an make your environment hazardous

W take the time to work closely with you, creating a plan that feels manageable and respectful every step of the way.

We will reassure you throughout the process and move at a pace that feels right. 

If you prefer, our team can handle everything from start to finish, allowing you to step back while we manage the full clearance and cleaning process with care and discretion.

All valuables, sentimental items, money, paperwork and any other items you want to keep will be saved and disinfected if safe and possible to do so.

Our team are extensively trained in hoarding awareness support, biohazard cleaning, and rodent and pest control, ensuring every aspect of the cleanup is carried out safely, professionally and with compassion.

Every item and belonging is treated with respect. We will always pay attention to your wishes and make sure that nothing is removed without consent.

Our goal is to leave you with a clean, safe and calm environment, a fresh start and a space where you can rebuild and move forward with peace of mind.

Your home will never be shown on television or social media.

We take your privacy extremely seriously and pride ourselves on complete discretion at all times.

You do not have to face this alone.
We are here to help, support and guide you through it

We are comprehensively covered for all work undertaken, with £10,000,000 of public, employee and product liability cover, to give you peace of mind.

Our insurance documentation (as provided by Hiscox Insurance Company) is available upon request, and covers every eventuality.