The Hoarder Clearance Process in Kent: What to Expect Step by Step

When you call 07711 794 975, you'll speak to a real person. We'll ask a few sensitive questions — property size, severity, whether there are biohazards or pests, who lives there, and whether the resident knows about the clearance.

No commitment, no judgement, no awkward questions. We've heard everything.

We attend in an unmarked vehicle at a time that works for you. Neighbours won't know what's happening. We assess the property, identify biohazards and pests, and discuss what the resident (if present) is happy to keep, salvage or discard.

You receive a clear, itemised quote covering clearance, biohazard decontamination, deep clean, deodorisation, pest treatment and licensed waste disposal. No surprises, no day-rate ambiguity.

Where possible we work alongside the resident or family at their pace. Sentimental items are preserved. Everything else is sorted into recycling, charity, general waste and licensed clinical/hazardous streams. Every kilogram is documented.

Where there is faecal matter, blood, bodily fluids, decomposed food or pest contamination, we decontaminate with hospital-grade chemistry, BBP-rated PPE and HEPA air scrubbing. Porous materials are removed where required.

Every surface is deep cleaned. Floors are stripped and treated. Ozone shock treatment fully eliminates odour rather than masking it.

Where pests are present we coordinate full treatment and proof entry points so the problem doesn't return.

The property is handed back ready for the resident to live in safely, or for the landlord to re-let. We can also coordinate redecoration and minor repairs.