Discreet, real-world examples of our specialist cleaning work. All case studies are shared with full respect for client confidentiality.
A one-bedroom flat that had fallen into severe neglect over many years — heavily hoarded, nicotine contaminated, and overrun with a significant mouse infestation. No working heating, hot water or functioning toilet for approximately 13 years.
A housing association referral involving a vulnerable tenant with severe mental health issues and an eating disorder. The flat had become heavily hoarded and squalid, with a blocked toilet and bagged body-fluid waste stored throughout — leaking through floors and into the corridor below.
An elderly gentleman admitted to hospital by paramedics could not be discharged home — every room of his flat had become heavily hoarded with rubbish, food waste, electricals, personal belongings and areas of biological contamination and human waste. Only the hallway was accessible.
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A family lost contact with their father for several weeks. Emergency services forced entry and sadly discovered him in the en-suite bathroom. Due to the time involved, decomposition was fairly advanced and the wider two-bedroom property had fallen into heavily neglected conditions.
Concerned parents contacted ATG after being recommended by a previous client. Their daughter, still living at home, had been experiencing severe mental health difficulties leading to significant hoarding and contamination within her bedroom over a prolonged period. A burst pipe beneath the bedroom radiator forced urgent action — the plumber could not safely access the leak due to the condition of the room.
A housing association contacted ATG following concerns about the welfare and living conditions of an elderly resident who had been taken into hospital. She had been struggling to care for herself and the property, with increasing clutter and hoarding tendencies developing within the flat.
A housing association that regularly calls on ATG for severe and sensitive cases referred a one-bedroom flat occupied by a young female tenant who had sadly experienced a severe schizophrenic episode. For her own safety she had been removed from the property, leaving behind an environment that had become extremely hazardous. This was the second significant hoarding incident at the same property within two years.
ATG were contacted after the client's relative was removed from the property by ambulance and paramedics due to serious ill health. The home had become heavily affected by neglect, extensive food waste, rodent activity, and contamination throughout the kitchen, hallway, lounge diner, conservatory, bathroom, garden and side access areas.
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ATG Cleaning Services Ltd were contacted by the warden of a supported special needs accommodation following the tragic passing of a young resident, who had sadly suffered an epileptic seizure in his sleep and was not discovered for approximately five to six days.
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ATG Cleaning Services Ltd were contacted by the daughter of an elderly gentleman following a serious internal haemorrhage at home. Paramedics responded quickly and her father survived, but the family were left facing significant blood contamination across the shower room and surrounding areas.
ATG Cleaning Services Ltd were contacted regarding a basement that had suffered extensive water damage following a flood from the commercial premises above. Left untreated for several months, the area had developed significant mould growth, elevated relative humidity and excessive moisture throughout the environment.
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